Last updated
October 1st, 2025
Team
TeamScore provides a user-friendly Teamscreen that displays a list of all users within a TeamScore account in a clear and simple table format.
Searching and Filtering Users
You can easily find users by searching using their first name, last name, or email address. Additionally, you can filter users by their roles. For example, you can filter to show only admins working in IT, or just executives and managers.
There is also a checkbox to filter and display users who are no longer active but still connected to the account. This distinction is important as it affects plan and billing considerations.
Understanding the Table Columns
- Name and Email Address: Basic identification details of the user.
- Roles: The user's assigned roles within the account.
- Region: Choose the user's country and optionally a region such as state or province. This setting determines whether calendar dates for the user are recognized as national or regional public holidays. TeamScore maintains this holiday calendar centrally and allows account administrators to customize which days count as work or non-work days based on business practices. For instance, some holidays like Columbus Day in the United States might not be observed.
- Time Zone: Displays the current time for the user. You can select the time zone by searching for cities (rather than abbreviations), which helps TeamScore automatically manage daylight saving changes and other time zone adjustments.
- Access: Indicates whether the user can log in to TeamScore. Even if a user is active and has a member role, access can be disabled, meaning they cannot log in or interact with the platform. A green icon means access is enabled; a gray icon with a line through an eye indicates access is disabled.
- Deactivate User: This icon allows you to completely deactivate a user, removing them from the account and any connected accounts. Deactivated users are hidden from view and are not counted for billing purposes.
Key Points to Remember
- The Teamscreen makes managing and filtering users straightforward for administrators.
- Region and holiday settings help align user calendars with local business practices.
- Time zones are managed using city names to ensure accuracy regarding daylight savings and other changes.
- Access control is separate from user roles to give you precise control over who can log in.
- Deactivating users fully removes their presence from your account and billing considerations.
Overall, the Teamscreen feature in TeamScore provides a convenient and flexible way to manage your account users, roles, and access settings efficiently.
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