
Table of contents
The Slack integration gives TeamScore lightweight presence visibility based on Slack's active status indicator. Slack presence reflects activity from both the Slack desktop app and the browser version. Mobile sessions are not included, which helps TeamScore distinguish active work from passive notifications use.
TeamScore polls Slack to determine whether a user is marked as active in the Slack interface. This corresponds to the colored presence dot Slack shows for users who are currently using the desktop app.
TeamScore treats Slack presence as a presence-type activity rather than work activity. Presence does not reflect execution, progress, or task-driven work, so it appears as a lighter opacity bar in TeamScore to reduce noise in the daily view.
How Slack Presence Appear in TeamScore
Slack presence appears in TeamScore as a contextual visibility signal. When Slack reports that a user is active on the desktop app/browser, TeamScore displays:
- A presence entry on the timeline
- A lighter opacity green bar at the top of the user's day

This helps distinguish presence from actual work activity. TeamScore does not interpret Slack presence as duration, output, or effort. Slack does not provide messages, channels, reactions, or any content-level detail to third-party applications.
Integration Page Overview
The Slack integration page contains:
- Overview Tab — connection details and integration owner
- Users Tab — Slack users mapped automatically by email
- Connections Tab — connected Slack accounts
Slack does not expose activity categories beyond presence, so the Slack integration does not include a Features Tab in TeamScore.
Data Access and Privacy
TeamScore accesses only the minimal presence information Slack provides through its API. Slack does not share messages, channels, conversations, reactions, or any content-level activity with external applications.
TeamScore does not infer work duration or task activity from Slack signals. Slack presence is displayed in TeamScore only as contextual visibility.
Troubleshooting
If Slack presence does not appear:
- Confirm the user is logged into Slack on a desktop device (app or browser)
- Ensure the user's Slack and TeamScore email addresses match
- Reconnect Slack if token permissions have expired
TeamScore cannot display mobile Slack activity or any detail beyond presence due to Slack's API limitations.
For connection steps, see the Slack Setup Guide.
