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Zoom Meetings appear in TeamScore so teams can see hosted meeting activity directly on their timeline. Once Zoom is connected and users are mapped, TeamScore automatically shows these meetings whenever a connected user hosts a session.
What TeamScore Shows for Zoom Meetings
TeamScore displays Zoom meetings in a bright blue color, matching the visual style used for Teams and Google Meet.
For every Zoom meeting hosted by the connected Zoom account, TeamScore shows:
- the meeting title
- the start and end time
- the total duration
- the fact that the meeting occurred (host participation)
This gives managers and team members high-level visibility into how the day is spent, without exposing private or unnecessary details.
Why Hosted Meetings Only
Zoom only shares detailed meeting metadata with the account that hosted the meeting. If a TeamScore user joins a meeting hosted by someone else, Zoom doesn’t provide the session details to third-party apps.
In these cases, TeamScore still shows the calendar event, so your timeline remains accurate, but the deeper Zoom information won’t appear.
If the user joins an externally hosted Zoom meeting, TeamScore shows:
- the scheduled calendar event
- the slated time range
- the event title
This keeps TeamScore aligned with Zoom’s privacy model.
What Zoom Doesn’t Share
TeamScore never receives:
- attendee identities
- join and leave timestamps
- chat messages
- recordings or transcripts
- meeting content of any kind
Zoom limits attendee information to the host’s own account. Because this data isn’t shared to external apps, TeamScore doesn’t receive or display attendee details.
How Zoom Meetings Appear in TeamScore
Hosted meetings appear in the timeline as a single event block. The color and layout match other video platforms for consistency.
Zoom meetings appear with the meeting title and start-end times. Clicking the meeting expands it to a detailed view with additional participation context and visibility controls.
Troubleshooting Zoom Meetings
If a meeting isn’t appearing in your Activity timeline:
- confirm the user was the host, not just a participant
- ensure Zoom is active for that user in User View Services Tab
- verify the meeting belongs to the same Zoom account connected to TeamScore
- check that email mapping is correct (Zoom email → TeamScore connected email)
