Comments in Basecamp support discussions across messages, to-dos, files, and other project elements. TeamScore reflects comment activity by receiving metadata signals that indicate where collaboration is taking place.

What TeamScore Receives

TeamScore receives metadata for:

• New comments
• Updates to existing comments

Basecamp transmits context such as the project, parent object, and timestamps. Comment bodies are not included in the payload.

How Comments Appear in TeamScore

TeamScore displays comments as standalone activity entries linked to the relevant Basecamp item. The hierarchy shown depends on the parent object:

Project → Object Type → Object Name

Each comment event identifies:

• The object it belongs to (message, to-do, file)
• The activity type (comment created or comment updated)
• The mapped user who performed it

Comments use TeamScore's discussion/comment colored icon to keep collaboration signals distinct.

Data Details

Basecamp provides metadata for comments but does not include comment text in its API payloads.

TeamScore reflects comment activity only for mapped users and only for events occurring after the integration is connected.

Timing aligns with Basecamp's webhook delivery and TeamScore's processing schedule.

Next Steps

For message activity, see Basecamp Messages.

For task activity, see Basecamp To-Dos.

For configuration steps, see Basecamp Setup.

For a platform-level explanation of Basecamp activity, see Basecamp Overview.