Overview of TeamScore Outlook Integration

TeamScore's Microsoft 365 Outlook integration helps you keep track of your email activity within the TeamScore platform. This feature focuses on monitoring outgoing emails and mailbox usage without invading your privacy or requiring additional software installations.

What Does the Integration Track?

• Sent Emails: TeamScore tracks emails you send, capturing only the subject and the recipients (including To, CC, and BCC). Importantly, it does not capture email bodies or attachments.
• Mailbox Activity: It monitors when you open your inbox or navigate through mailbox folders. However, it does not log any specific actions within folders such as reading content, deleting emails, or moving messages.

Privacy and Security

This feature respects your privacy by only recording non-sensitive metadata related to sent emails and mailbox opening events. No email content or attachments are captured. Moreover, no software installation on your device is required, making it seamless and secure.

Benefits of Using the Outlook Integration

• Helps visualize email activity levels—both sending emails and engaging with the inbox.
• Allows managers and team members to understand email workloads without accessing private email content.
• Supports improved tracking of communications with external parties through sent email data.

Summary

TeamScore’s Microsoft 365 Outlook integration offers a simple yet effective way to monitor and understand your email usage related to sent messages and mailbox interactions, all while maintaining strict privacy standards and eliminating the need for extra software.