TeamScore leverages Microsoft365's audit log capabilities to track Teams chat activities efficiently and respectfully.

How Chat Data is Collected

Chat activities are gathered by pulling information from the audit logs a few times each day. This means the data refresh is periodic and not real-time.

What is Tracked

The system records whether someone starts a conversation or sends messages, but does not capture the content of the chat messages themselves. This approach ensures privacy is respected, and administrators, managers, or executives cannot access the actual message content.

Why Track Chat Activity?

• To observe when team members are actively engaging in productive communication.
• To get an overview of chat activity levels without invading privacy.

Information Displayed

When chat activities are imported, TeamScore automatically creates visual representations with simple details such as the type of chat (e.g., Teams chat). If available, it also shows relevant context like the channel or chat name.

Summary

By using audit logs, TeamScore helps managers and executives get insight into chat activity patterns in a privacy-conscious way, supporting productivity tracking without exposing sensitive information.