Overview

One of the key ways teams collaborate in Basecamp is by sending messages to each other. These messages can be directed to clients or colleagues and function similar to mini-emails within the platform.

How TeamScore Integrates with Basecamp Messages

TeamScore enhances your workflow visibility by capturing activities related to these messages as they happen in Basecamp. Specifically, it tracks when a message is created or updated. This means that both internal work and client communication carried out in Basecamp are reflected and can be monitored within TeamScore.

Privacy Considerations

To respect privacy and keep sensitive details secure, TeamScore captures only the metadata of messages, such as the subject or title. No message body content is recorded or displayed in TeamScore.

Summary

• Basecamp messages are used for communication within teams and with clients.
• TeamScore monitors message creation and updates to show ongoing work.
• Only message metadata like subjects are captured to protect privacy.

With this integration, you can gain valuable insights into message-based communication activities without compromising sensitive information.