TeamScore integrates with Basecamp to display project activity as structured signals on the timeline. When mapped users create messages, to-dos, comments, files, or scheduled events, TeamScore receives metadata and surfaces it as clear activity entries. This gives teams visibility into ongoing work without exposing sensitive content.

How Basecamp Data Appears in TeamScore

Each Basecamp activity appears as an individual entry on the timeline with the associated project name and object context (such as message subject, to-do title, or file name). TeamScore uses distinct icons for messages, to-dos, files, comments, and scheduled events to make activity types easy to recognize.

Because Basecamp's scheduling API provides minimal information, scheduled events appear as simple activity entries rather than full calendar items.

TeamScore represents Basecamp activity using existing TeamScore activity categories (such as Task for to-dos and General for messages and comments). Each category follows TeamScore's standard color system.

Objects TeamScore Syncs from Basecamp

TeamScore receives metadata for the following Basecamp objects:

Messages — message creation, updates, and related comments

Comments — comments on messages, files, and to-dos

To-dos — to-do list creation, to-do creation, updates, and completions

Files — file uploads and file comments

Scheduled Events — event creation with limited metadata

TeamScore does not ingest message bodies, comment text, file content, or schedule notes.

Integration Page Overview

The Basecamp integration page contains:

• Overview Tab — connection details and integration owner
• Users Tab — Basecamp users mapped to TeamScore users
• Connections Tab — connected Basecamp accounts

Only mapped users generate Basecamp activity inside TeamScore.

Data Access and Privacy

TeamScore ingests only the metadata required to represent Basecamp activity. This includes object names, timestamps, references to the originating project, and the identity of the user who performed the action.

TeamScore does not receive message text, comment bodies, file contents, attachment data, or schedule descriptions.

The integration follows Basecamp's permission model, and TeamScore displays only the information accessible to the Basecamp account used during setup. All processing remains metadata-only and avoids storing or exposing sensitive content from within Basecamp.

Troubleshooting

If Basecamp activity does not appear, check that the relevant Basecamp user is mapped to a TeamScore user, confirm that OAuth permissions were approved, verify that the activity occurred after the connection was established, or reconnect the integration if the authorization token has expired.

For connection steps, see the Basecamp Setup Guide.