TeamScore Dashboard Guide
The TeamScore Dashboard serves as the central hub for managers and executives to get a quick, visual overview of a single day's activities for team members.
What is the Dashboard?
The dashboard presents a summary of daily activities using an innovative interface called the activity bar. It displays various types of activities such as:
- Opening files
- Sending emails
- Attending calendar meetings
- Committing code on GitHub
- Updating JIRA issues
- Modifying CRM records in HubSpot or Salesforce
- And many others integrated cloud services
Activities are color-coded and grouped to help managers easily understand what their team members are working on. The activity bar shows activities in the user’s local time zone, making it essential to correctly configure time zones for each team member.
Understanding the Activity Bar
The activity bar spans a full 24-hour period to accommodate various working patterns, including late-night work. The bar naturally shows gaps, which do not indicate surveillance but merely times where no tracked cloud activity was detected. These gaps may coincide with breaks, meetings outside of tracked platforms, or untracked activities like attending a conference.
Teamscore respects privacy and is not spyware: there are no agents installed on devices, no screenshots or invasive tracking.
Using the Dashboard Filters
At the top of the dashboard, a filter interface allows you to:
- Search individuals by first name, last name, or email address
- Change the date to view activity for any permitted past day, with quick shortcuts for Today and Yesterday
- Filter activities by category and source service (such as Office 365, Google Workspace, etc.)
This filtering helps focus on relevant activities or reduce noise.
Dashboard Table Overview
The main dashboard view shows one row per team member for the selected day, providing:
- The user’s calculated score (if available)
- Their scheduled start and end times, customizable by user or account-level schedules
- A visual marking for non-work days (displayed as a palm tree icon)
Scheduling customization helps accurately represent different work patterns, like half days, and displays non-working hours as gray.
Understanding the TeamScore
Scores are calculated automatically after the day ends (at 1 a.m. and 4 a.m. user time) with some delay to allow full data importation from cloud services.
If the score is not yet ready, an hourglass icon appears instead. Scores represent the effort relative to expected working time, not an absolute percentage of hours worked.
For example, if a standard workday is 8 hours and the target is set to 80%, then 6 hours 40 minutes is considered the expected productive time. A score of 50 means roughly half of that target was achieved.
Scores use a numeric system (not limited to 100) to allow for variability without implying strict percentage achievement. Color coding visually indicates score ranges, with red indicating lower scores.
Interpreting Gaps in Activity
Gaps might indicate normal breaks, untracked activities, or potential issues. Managers are encouraged to use the Dashboard as a conversation tool with their team members, much like in-person observation, to understand working patterns and provide support where needed.
Next Steps
You can click on any individual’s name on the dashboard to view detailed daily activities — this function will be explained in a separate guide titled Activity View Screen.